Services
Industrial and Scientific Vacuum Specialists in Australia
Our service and rebuilding division can completely refurbish any make of vacuum pumps. We perform Turbomolecular Pump repair, Turbo Pump Repair, Dry Pump repair, Vacuum Pump repair, and vacuum system of Mass Spectrometer. We also service Thin film coating systems, Glove box systems, Freeze dryers, Helium Leak Detectors and Abatement systems maintenance to the highest quality located at our Melbourne and Sydney workshop facility. Ask for a quote without any obligation.
Contact us on Free Phone 1800 GO EZZI (1800 46 3994).
Services We Offer
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▶ Edwards Vacuum Pumps
▶ Oerlikon Leybold Vacuum Pumps
▶ Pfeiffer Vacuum Pumps
▶ Alcatel – Adixen Vacuum Pumps
▶ Varian Vacuum Pumps
▶ Javac Vacuum Pumps
▶ KNF Neuberger Diaphragm Pumps
▶ Welch Vacuum Pumps
▶ Rietschle Vacuum Pumps
▶ Thomas Diaphragm Pumps
▶ Cryogenics Pumps.
- ▶ Mbraun Glove Boxes, Systems, and Workstations.
- ▶ Ulvac Helium Leak Detectors and RGA.
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▶ All HHV Deposition Systems
▶ Thin Film Coating Systems.
- ▶ Zirbus Freeze Dryers.
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▶ Thyracont Vacuum Gauges
▶ All other products that we sell.
Our Range of Services Includes:
Breakdown Repairs
Equipment breakdowns always happen at the wrong time.
We pride ourselves in fast response times and quick repairs. Our service team keeps extensive spare part stock levels to maximize uptime of your equipment. Even if parts are needed from overseas we commonly complete repairs within days. Fast track options are available on request. Depending on the type of equipment we offer on-site repair or have to request the equipment into our workshop.
Warranty Extensions
If equipment uptime is paramount to you, protect yourself with a warranty extension.
Our warranty extension includes tailored preventative maintenance as well as priority breakdown cover. Warranty extension holders will automatically receive backup instruments (subject to availability) if we are unable to repair your equipment in less than 3 working days. Fixed annual costs are perfect for professional budgeting.
Equipment Health Checks
Our health checks offer entry-level performance inspections.
These checks can be performed either at your facilities or in our workshop. You get a snapshot of the current equipment performance as well as suggestions for future care and service plans.
Equipment Care Plans
Optimize productivity and minimize downtimes with our customized care plans.
Ezzivision provides: - Cost certainty - Assistance in maintaining the value of your instrument - Reducing risk of failure - Ensuring fast repairs - Providing spare part and labour cost incentives. Our service agreements are flexible and tailored to meet your specific needs.
Vacuum Gauge Calibrations
Our service is available for most brands and models of gauges, controllers, and displays.
Our calibration service includes initial function tests and, where required, gauge clean and service. Upon completion, a detailed certificate is issued. Our service team operates and follows a detailed ISO 9001 compliant quality manual to ensure quality and reproducibility.
Equipment Backup and Rental
We maintain a fleet of rental and backup equipment at attractive rates.
We offer operator training but can also supply engineers for complex tasks such as leak detection.
Performance Certificates & Warranty
We issue performance certificates with every service.
Ezzi Vision will offer a 3-month warranty for all equipment serviced.
Equipment Trade-in
We are happy to trade-in or dispose of your old product.
Be surprised by the attractive terms.
Customer Service Training
We provide first-level service training to help your team maintain independence.
Our training is designed to shorten response times in mission-critical applications.
Ezzi Vision One-On-One Training
Book time with our experienced engineers to get in-depth training on your purchase.
You can discuss any questions you might have such as: - Technology theory - Application know-how - Equipment settings and programming - Understanding process results - Assistance with documentation.
24/7 Emergency Phone
We offer a 24/7 emergency phone service for our most important customers.
This service is exclusive to our extended warranty, equipment health check, and preventative maintenance users.
Choose Ezzi Vision
Vacuum, Lithography, Thin-Film Experts
Experience top-tier repair and maintenance services for glovebox and vacuum equipment, backed by industry expertise across Australia.
Contact UsFrequently Asked Questions
What types of industries do your vacuum solutions serve?
+Our Industrial Vacuum Solutions cater to a diverse array of sectors like pharmaceuticals, food processing, manufacturing, and academic research labs. Whether your focus is on achieving precise environmental conditions in scientific studies or needing durable systems for production lines, our technology is designed to elevate your productivity and streamline operations seamlessly.
Can Ezzi Vision customise vacuum solutions for specific business needs?
+Definitely! At Ezzi Vision, we pride ourselves on tailoring Vacuum Solutions to fit your operational needs precisely. Our approach involves a close partnership with you to fully understand your processes and design a system that meets and enhances your workflow efficiency and outcomes.
How does Ezzi Vision ensure the reliability of its vacuum products?
+At Ezzi Vision, our commitment to quality is paramount. Every Scientific Vacuum Pump and industrial system we provide is thoroughly tested to guarantee top performance and dependability. Additionally, with support centres in Melbourne and Sydney, expert help is always within reach to keep your systems running smoothly.
What support does Ezzi Vision offer after purchasing a vacuum system?
+Post-purchase, you’re not left on your own. We provide extensive ongoing support through detailed service contracts covering standard and preventive maintenance to ensure your systems are always in top shape. Our dedicated technicians are also on standby to offer prompt assistance and ensure your operations never skip a beat.
How can I get a quote for a vacuum solution from Ezzi Vision?
+Getting a quote from us is straightforward and hassle-free. Check out our website or give us a quick call. We will chat with you about your specific needs, offer professional guidance, and prepare a customised quote designed to fit your budget and exceed your expectations. Let’s enhance your operational efficiency together!
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